After testing the idea of assigned seating for the past while, Southwest Airlines has decided to fully embrace the open seating concept that they have been known for - with a twist. In fact, in the past week Southwest declared on their website, "You Spoke and We Listened - Southwest Airlines Says Open Seating is Here to Stay!"
Southwest Airlines plans to enact a new system for open seating in November with A, B and C groups but with added numbers for positioning purposes. So if you have A 13 you will board after a passenger holding an A 5 boarding pass. Southwest Airlines details the new take on their open seating commitment.
Profile of Southwest Airlines
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