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Mexicana - Passenger Protection Policies on Other Airlines

From Arlene Fleming, About.com Guide   September 4, 2010

mexicana fin

For Mexicana passengers who still need to travel (after the airline suddenly ceased operations on August 28), a few airlines are offering flight protection options, including airfares at discounted rates.

Airline Options For Stranded Mexicana Passengers - outlines options with American Airlines, Aeromexico and British Airways.

For passengers currently booked with Mexicana - a link to start the process to seek refunds

On their website, Mexicana cited these reasons among the several that led to ceasing operations:

Among the factors that have contributed to this announcement are:

  1. Grupo Mexicana's fragile financial situation, which has deteriorated further over the last four weeks due to the previous management's decision to suspend ticket sales, forcing the company to continue operating in the interests of passengers without receiving any revenue.
  2. No substantial agreements were reached to give companies in the Group long-term viability.
  3. Lack of effectiveness in the insolvency (Concurso Mercantil) process intended to protect additional financial resources available to the company so it could to continue operating.
  4. Given the uncertainty of the situation, certain suppliers have begun demanding advanced payment of services that are essential to the airlines' operations.

image courtesy of Arlene Fleming

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