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Air Travel for Passengers with Physical Challenges
Part 2: Booking Air Travel
 More of this Feature
 Part 1: Accessible Air Travel
 Part 3: Tips for Travel
 
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If you are not using your own wheelchair, but have difficulty getting to or from the aircraft you can request a wheelchair from the airline. At some airport the airlines have golf carts for passengers that require assistance to make the trip to and from the flight a bit easier. If you require such assistance, do ask as not all physical limitations will be apparent to an airline employee.

Some aspects of an aircraft itself, beyond the question of seating, can make air travel uncomfortable. On the day of travel, bear in mind that most restrooms on board an aircraft are not wheelchair accessible, so depending on your physical limitations, it may be advisable to use the facilities prior to boarding your flight. The aisles can be difficult to navigate, so if you are able to walk, but only short distances, make sure that you are not the farthest from the toilets on board.

When planning your air travel itinerary, it is essential to advise the airlines involved of a number of things. Most importantly, advise the airline (or travel agent you are booking with) in advance so that appropriate seating is arranged like bulkhead seating, or seats with liftable armrests. Advise of mobility restrictions - whether assistance is required to reach your seat or the toilet, and whether you can ascend steps, or walk down the ramp of a bridge to the aircraft (if you cannot, an airline agent will usually insist on helping you do so both to avoid passenger injury and possible legal action).

Another consideration when booking your travel is to advise the airline of the type of mobility equipment you use. The reason why this is important is that motorized vehicles which use wet cell batteries may or may not be restricted. Contact the airline to see if they will transport it, and if so, what special packing measures may be required.

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From Arlene Fleming,
Your Guide to Air Travel.
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