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Airline Quality Rating Report
how the major US players were rated for their performance this past travel year

By Arlene Fleming, About.com

The ratings are in for the major US airlines. As airline staff shrinks, and complaints abound, the airlines are not exactly being celebrated for stellar performances, but rather doing a bit better than their competitors.

This is how the Airline Quality Rating Report rates the airlines from best in show, to last place:

  • 1. Jetblue
  • 2. AirTran
  • 3. Southwest
  • 4. United Airlines
  • 5. Alaska Airlines
  • 6. America West
  • 7. Northwest Airlines
  • 8. American Airlines
  • 9. Continental Airlines
  • 10. ATA
  • 11. Delta Airlines
  • 12. US Airways
  • 13. American Eagle
  • 14. Skywest
  • 15. COMAIR
  • 16. Atlantic Southeast


For the full report you can read the Airline Quality Rating Report
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