Access-Able Air Travel

There is evidence that since 9/11 travel for passengers with disabilities has grown increasingly difficult. In light of such a fluctuating air travel climate, it is important that passengers with a physical limitation be made aware of their rights when it comes to air travel. Although many countries have laws protecting the rights of the disabled, few provide the scope and clarity of the Air Carrier Access Act.

The rights of the air traveler for travel to and within the United States are clearly stated in the Air Carrier Access Act. However, ensuring the letter of the law is followed has become increasingly difficult given the additional security measures that have been employed since the terrorist acts of September 11, 2001.

The United States has arguably the most comprehensive laws regarding equal access to travel. The Air Carrier Access Act (ACAA) was enacted to bar discriminatory treatment of passengers with disabilities when traveling by air. In terms of having an international aspect, the rules set in the ACAA have extended beyond U.S. based airlines, and include foreign air carriers for flights that involve a U.S. destination. The foundation of the ACAA pertains to air travel and prohibits discrimination on the basis of disability. Further, it requires that U.S. carriers, and foreign flag carriers traveling to the U.S. accommodate the needs of passengers with disabilities.

Although a fact sheet was issued by the U.S. Department of Transportation to ensure that the changed airport security requirements still maintain and respect the civil rights of passengers with disabilities, horror stories abound. Tales of passengers being separated from their attendants; not being provided private screenings for passengers with very limited mobility; and disrespecting the rights to have a service animal are only a few examples of what is happening in many airports right now. With the inconsistencies that have resulted from more stringent airport security measures, it may be helpful to print the U.S. Department of Transportation Fact Sheet, and bring it with you when traveling. Airport security personnel are beginning to be trained to become more aware of the rights and needs of passengers with disabilities.